Nuorten talo walk-in service
At the Nuorten talo walk-in service, you can get guidance, support, and advice on a variety of issues. The service is intended for young people aged 13–29 and is completely free of charge.
You can drop in without an appointment on weekday afternoons from 12 noon to 4 pm.
From the walk-in calendar, you can see what kinds of topics help is available for and check the opening hours. The calendar is published on Mondays and is updated if there are changes during the week.
Not all employees are present every day.
Who works at the walk-in service?
We have many different professionals working here:
- youth counsellors
- guidance counsellors
- housing advisors
- employment coaches
- social counsellor
- family center worker
Most of them are professionals from Ohjaamo Jyväskylä, and the family center worker comes from the Wellbeing Services County of Central Finland.
You can also access targeted services:
- Kela remote service together with an Ohjaamo staff member
- Tuesday Help for young immigrants, every Tuesday from 12 noon to 4 pm
More information and service schedules can be found on the page “Other service schedules (only in Finnish).”
What kinds of issues can I bring to the walk-in service?
You can come in with any issue. If we cannot help you directly, we will guide you to the right place.
Walk-in is the right place if you are thinking about questions like:
- How do I register as an unemployed jobseeker?
- How can I make a better job application and CV?
- How do I apply for Kela benefits?
- How do I find the right field for me?
- How can I make my money last?
- Where can I find a suitable apartment?
- Where can I get money for a rental deposit?
- When is a good time to become an entrepreneur?
- How can I restore my credit history?
- How can I manage everyday life better?
- How can I support my mental well-being?
How to contact us?
There is no single contact channel for the Nuorten talo, but if you have any questions, you can contact Ohjaamo:
- 050 311 8877 (Mon–Fri 9 am – 4 pm, calls, messages, WhatsApp)
- [email protected]
For questions regarding mental health and substance abuse issues among those under 23, please contact the Guidance and Counseling Services for Families, Youth, and Adults:
- 014 336 5850 (Mon–Fri 8 am – 2 pm, callback service available)
Contact information for Adult Mental Health and Substance Abuse Services (ages 23 and over) [Site in Finnish]